Privacy Policy
This Privacy Policy outlines how Targeted Staffing Solutions Pty Ltd collects, uses, stores, and protects the personal information of our clients, employees, and candidates. We are dedicated to safeguarding your privacy and complying with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). Your trust is important to us, and we are committed to ensuring your personal information is handled responsibly and securely.
1. Collection of Personal Information
We collect personal information from clients, employees, and candidates to deliver our staffing and recruitment services effectively. This information may include, but is not limited to:
• Name
• Address
• Phone number
• Resume/CV
• Employment history
• Qualifications
• Banking and payment details (if applicable)
• References and referee details
• Job preferences and career goals
• Any other information required to provide staffing and recruitment services
We gather personal information directly from individuals or third-party sources such as referees, previous employers, educational institutions, and professional bodies. We may also collect personal information from publicly available sources, such as professional social media profiles or online databases, when necessary and legally permissible.
2. Use of Personal Information
Personal information is used to provide recruitment, staffing, and related services, including:
• Matching suitable candidates with job opportunities
• Verifying employment history, qualifications, and references
• Conducting background checks and other pre-employment screenings
• Facilitating communication with clients and candidates regarding recruitment processes, job placements, and any relevant changes to policies or procedures
• Managing payroll and employment records (for employed candidates)
• Providing ongoing career support and guidance
• Responding to client or candidate inquiries and resolving issues
We may also use personal information for market research, analysis, and service improvement purposes. However, we will ensure that this data is anonymized and does not identify any individual unless explicit consent has been given.
3. Disclosure of Personal Information
We may disclose personal information to third-party service providers when necessary to deliver our services. These may include:
• Job boards and recruitment platforms
• Background checking and screening companies
• Payroll and tax service providers
• IT service providers and cloud storage providers
• Legal or financial advisors (where necessary)
We only disclose personal information when it is required to provide our services, and we ensure that the data shared is limited to what is strictly necessary. In certain circumstances, we may also disclose personal information to regulatory bodies or law enforcement agencies if required by law, such as for compliance with taxation, anti-money laundering, or other legal obligations.
4. Security of Personal Information
We take strong measures to ensure the security of your personal information and protect it from misuse, loss, unauthorized access, modification, or disclosure. These include:
• Use of encryption and secure online platforms for storing and transmitting sensitive data
• Access control protocols to ensure only authorized personnel can access your information
• Physical security measures for our office premises and data storage devices
• Regular audits and security assessments to identify and address vulnerabilities
In addition, we require all third-party service providers to implement adequate security safeguards to ensure that personal information is protected to the same standard as we hold ourselves to.
5. Access and Correction of Personal Information
You have the right to request access to and correction of any personal information we hold about you. If you believe that the information we hold is incorrect, incomplete, or out-of-date, you can request a correction, and we will take reasonable steps to amend the data. Requests for access or corrections must be made in writing to the contact details provided below.
We will respond to access or correction requests in a timely manner, typically within 30 days, and we may ask for additional information to verify your identity before fulfilling the request. If there is a legitimate reason we cannot provide access or correct the information, we will inform you and explain the reasons for our decision.
6. Complaints
If you are concerned about how we handle your personal information or believe we have not complied with our privacy obligations, please contact us in writing at the details provided below. We will acknowledge your complaint and investigate the matter. If we determine that your concerns are valid, we will take appropriate corrective action.
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:
Targeted Staffing Solutions Pty Ltd
Address: Lvl 3, 7 Howard St, Richmond VIC 3121
Telephone: (03) 9421 1020
ABN: 84 120 524 049
Email: [email protected]
We are committed to resolving any concerns you may have and ensuring that your personal information is protected in line with the highest standards of privacy and security.
By engaging with our services, you acknowledge and agree to the terms outlined in this Privacy Policy. We encourage you to review this document periodically, as we may update it from time to time to reflect changes in our practices or legal requirements.